Dear Discerning Cat Parent,

At Almonature Hub, we understand that your privacy is as important as the premium care you provide for your feline companions. This Privacy Policy outlines how we collect, use, and protect your personal information with the same level of excellence we apply to selecting our luxury cat products.

1. Information We Collect

We collect only what’s necessary to provide our boutique service:

  • Personal Details: Name, email address, shipping address, and contact number when you create an account or place an order
  • Payment Information: Credit card details processed securely through our PCI-compliant payment gateways (we never store full card numbers)
  • Browsing Data: Information about how you interact with our site, including products viewed and purchase history
  • Communication Records: Correspondence with our customer service team

2. How We Use Your Information

Your data helps us provide the premium experience you expect:

  • Process and fulfill your orders for our luxury cat products
  • Provide personalized recommendations for beds, gourmet foods, and toys
  • Improve our website and product offerings
  • Communicate about orders, promotions, and cat care tips (only with your consent)
  • Prevent fraud and ensure transaction security

3. Data Sharing & Disclosure

We treat your data with the same discretion we’d want for our own:

  • Service Providers: Trusted partners who assist with payment processing, shipping, and marketing (bound by strict confidentiality)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections

We never sell your personal information to third parties.

4. Data Storage & Security

We protect your data as carefully as we select our products:

  • All data is stored on secure servers with 256-bit SSL encryption
  • Payment information is processed through PCI-compliant systems
  • Regular security audits ensure ongoing protection
  • Data is retained only as long as necessary for business or legal purposes

5. Your Rights

As our valued customer, you have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain data processing
  • Withdraw consent for marketing communications
  • Request data portability where applicable
  • Lodge complaints with regulatory authorities

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Necessary for site functionality and secure checkout
  • Performance Cookies: Help us improve our website
  • Marketing Cookies: Allow personalized content (used only with consent)

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. International Data Transfers

As we serve customers globally (with responsible exceptions), your data may be transferred outside your home country. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or email.

9. Contact Us

For any privacy-related questions, please contact our Data Protection Officer at:

Almonature Hub
40 Longport
Canterbury, CT8B 1CZ
United Kingdom
Email: [email protected]

Thank you for trusting Almonature Hub with both your cat’s luxury needs and your personal information.

With warm regards,
The Almonature Hub Team